Privacy policy
At timex, backed by over 10 years of e-commerce experience, your privacy matters to us. This policy explains how we collect, use and protect your information.
1. Information we collect
- Contact details: name, email, phone number, shipping and billing address
- Order details and payment status. We never see or store your full card details; payments are processed by secure third-party payment gateways
- Device and browsing data: IP address, browser type and pages visited
2. How we use your information
- To process orders, deliver products and provide customer support
- To send order updates, and offers only if you have opted in
- To prevent fraud and improve our website and services
3. Sharing your information
We never sell your personal data. We share it only with trusted partners needed to fulfil your order (payment providers, courier services, Shopify) and when required by law.
4. Cookies
We use cookies to keep your cart working and to understand site traffic. You can disable cookies in your browser settings.
5. Your rights
You may request access to, correction of, or deletion of your personal data, or unsubscribe from marketing messages at any time.
6. Security
We use SSL encryption and secure systems to protect your data.
7. Contact us
For any privacy-related questions, email us
timex2218@gmail.com.